1. Our Philosophy
1) We work towards organization which aims at leadership in the hospitality industry by understanding its guests; and designing and delivering products and services which enable it to exceed their expectations. 2) We demonstrate care for our customers through anticipation of their needs, attention to detail, distinctive excellence, warmth and concern. 3) We encourage and responsive organization where decision making is encouraged at each level and which accepts change. An organization that is committed and responsive to its guests and other visitors. 4) We aim at multi-skilled workforce; which consists of team players who have pride of ownership in translating the organization's vision into reality. 5) We work towards an organization where people are nurtured through continuous learning and skill improvement; and are respected, heard and encouraged to do their best. The Raj Group is recognized as good practice for training and developing its people.
2. Our Mission
Our Guests: We are committed to meeting and exceeding the expectations of our guests through our unremitting dedication to every aspect of service. Our People: We are committed to the growth, development and welfare of our people upon whom we rely to make this happen. Our Distinctiveness: Together, we shall continue the Raj Hotels tradition of pioneering in the hospitality industry, striving for unsurpassed excellence in high-potential locations. Our Shareholders: As a result, we will create extraordinary value for our shareholders.